Whose fault is it?

I'm often amazed that when preparing for training, the leadership of the organization are always saying what problems they have with the staff / support personnel of the said organization. We get to hear all the "leaks" in the organization that's hindering the progress of the entity at the rate that was previously determined. [There have been times when the organization didn't have their progress way-points clearly defined.]

As a trainer, it is necessary to constantly draw on one's experience and not go in with any slant / biases based on the "management meetings"; should you take that approach you will be in for a rude awakening.

When in sessions with the team, we then are exposed to the ground level reasons why certain objectives aren't realized. Thing is, these team members have been constantly ignored. Only to have their feedback put into to the reports which management then adopts. So here are a couple lessons:

• Your own people never listen to you. This is the fault of both management and line staff. 
• The contributors to the organization need to learn how to be friendly without being familiar. There's no need to be hostile / indifferent to staff / management. 
• Everyone should be on the same page trying to grow the business; which is difficult enough as it is without the internal resistance / negative dynamics. 
• It is necessary, more than ever, to function as a team to ensure sustainability of the entity. 
• Create the environment that everyone would want to associate within. 
• Stop passing blame, begin accepting responsibility. 

If you function well within your organization, it can be the best training you ever receive. You will move from job security to employment security. Everyone will want to hire you once they have been exposed to your positive side within the work place  and these attributes override your negative tendencies. 

I hope that within the near future, we can move from "Whose fault's this?" to "Who's responsible for this excellent work?". 

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